http://web.mit.edu/newsoffice/2012/empathy-conflict-0123.html?goback=.gde_135134_member_116004442
http://astore.amazon.com/lifsjouagrass-20/detail/B005ELMC0Q
http://web.mit.edu/newsoffice/2012/empathy-conflict-0123.html?goback=.gde_135134_member_116004442